Frequently Asked Questions
“I just ordered an awesome shirt. How long will it take to arrive?”
Usually 5-7 business days if everything in the universe is working normally.
“I love a specific design, but it’s not available in the cut/style I want. Am I out of luck?”
Not necessarily. Reach out and let us know what your dream is. We’d love to see if we can make it happen for you!
“What’s your return policy?”
Pretty limited, unfortunately. As a small, print-to-order store, we create each piece when an order is placed. Due to the nature of our production process, we’re currently unable to accept returns or exchanges unless the order is damaged on arrival.
We understand that it can be challenging to gauge the perfect fit or design from online descriptions alone. To assist you we’ve provided detailed size charts and product descriptions. If you have any questions or concerns before placing an order, we’d love to provide personalized assistance. Just use our fancy little form.
“Where is The Lob Shop based?”
We’re in San Diego, California. The weather is nice, the burritos are delicious, and the courts are always full.